Right of withdrawal for consumer transactions

As a consumer, you have the right to revoke this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise the right to cancel, you must inform us (lovelywoodmaps.com, Jörg Brandstätter, Pater-Schwartz-Gasse 11a, 1150 Wien, E-Mail: info@holzweltkarten.at) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail).

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Return address

lovelywoodmaps.com z.H.

Jörg Brandstätter

Lohwaggasse 6/1/6

1220 Wien


Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct costs of returning the goods. You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

Right of withdrawal customer specification Goods that are individually manufactured at the request of the customer are excluded from the statutory right of withdrawal iSd FAG. Specifications include in particular goods manufactured at the request of the customer, in individual colors or shapes, or with other individual characteristics.